Government-Approved Global Partner
Manager – Relationship Management
Job Description
We are looking for a dynamic and empathetic Relationship Manager to lead and oversee the Candidate Success Team. This individual will be responsible for managing end-to-end engagement with candidates, ensuring all queries, concerns, and communication are handled efficiently and professionally. The Relationship Manager will serve as a critical link between the organization and candidates, ensuring a seamless experience throughout their journey.
Eligibility Criteria
Bachelor’s degree in Hospitality or a related field.
4-5 years of experience in Hospitality, Customer Experience, or candidate relationship management.
Prior experience in managing candidate relationships or customer service is a plus.
Strong interpersonal and communication skills.
Ability to manage multiple candidates and tasks simultaneously.
Proficiency in using ATS tools and recruitment platforms.
Problem-solving mindset with attention to detail.
Knowledge of recruitment and talent acquisition processes.
Preferred Skills
Candidate Relationship Management
Candidate Success
Customer Experience
Team Management
Candidate Engagement
Recruitment & Talent Acquisition
ATS & Recruitment Platforms
Problem Solving
Strong Communication Skills
Key Responsibilities
Lead and oversee the Candidate Success Team.
Manage end-to-end candidate engagement and communication.
Handle candidate queries, concerns, and follow-ups professionally.
Coordinate with internal teams to ensure timely resolution of candidate concerns.
Maintain regular communication with candidates throughout their journey.
Maintain accurate candidate records using ATS and recruitment platforms.
Build strong relationships with candidates and ensure a positive experience.
Benefits
Competitive salary and performance-based bonuses.
Opportunity to work in a fast-paced, dynamic environment.
Potential for career growth and advancement.
Why Choose This Program
Be part of a fast-growing international education and global mobility company.
Work in a dynamic, candidate-focused environment.
Grow into senior and leadership roles.
Make a meaningful impact by supporting candidates throughout their journey.
Disclaimer: Magic Billion acts solely as a recruitment and facilitation partner. Final employment, salary determination, and visa approval are subject to the employer’s requirements and applicable Italian laws. No employment or visa is guaranteed unless expressly approved by the competent authorities.